Customer Feedback Australia
SYDNEY
We had the most incredible road trip thanks to Travellers Autobarn! My brother flew in from Belgium, and we spent two unforgettable weeks exploring Australia’s East Coast in a Kuga Campervan. The van had everything we needed, from 2 comfy full size beds to a kitchen setup, making it super easy to travel at our own pace. We caught stunning sunsets at Shoal Bay, surfed at Crescent Head, explored Byron Bay, hiked the Glasshouse Mountains, and soaked up the beauty of Noosa and Burleigh Heads. Having the freedom to wake up by the beach and go on an adventure every day was an experience we’ll never forget. Highly recommend Travellers Autobarn for anyone wanting to explore Australia with flexibility, comfort, and a bit of adventure. Can’t wait to do it all over again! 🚐✨
We traveled with a TA Kuga Campervan from Cairns to Sydney . I received a very nice and reliable Camper, which was perfectly equipped for our trip. Of course, we where a bit lucky, that our car was nearly "new" ( only 120000 km since build), which is quite less for Australia, anyway the camper was perfectly maintained , clean and the interior was smartly designed and functional. The service for pick up and return was very friendly, easy and uncomplicated. Many thanks especially to Luis, the friendly German employee from Travellers A.in Sydney. who made our return even more convenient and relaxed . Very much appreciated . I would rent again from Travellers Autobarn for sure next time . Many thanks for this nice Australia experience .
We picked up our Chubby Camper 2 in Sydney from Luis. He was so nice and helpful, explained everything good and answered all our remaining questions. Thanks again Luis for being so nice! The Chubby 2 was spacious, had a lot of storage. The seats and bed were comfortable. The kitchenett had everything we needed to cook and eat on the road. The car was in pristine mechanical condition. We felt really safe driving it. We are super happy that we chose Travelers Autobarn and would never rent a Campervan from anybody else!
We had a fantastic experience with Traveller Autobarn in Sydney! Luis was incredibly helpful and kind, taking the time to answer all of our questions and ensure we were comfortable with everything. It was a pleasant surprise to find out he’s German, just like us, which made communication even easier. Thanks to Luis, our trip got off to the perfect start. Highly recommend this location and their excellent service!
I have rented with Autobarn twice (New Zealand and Australia) and I couldn't be happier! We did the trip from Cairns to Sydney! The van was very new and well equipped. The interior layout is very comfortable. The team was very friendly! I have also rented with Thl and that one was a disaster. So if you have any doubts I would rent with Autobarn again!
MELBOURNE
we had a wonderful trip with the chubby camper! It was packed with suitable towels, pillows, cutlery and kitchen equipment! Easy handling. Unfortunately the car was an old one and the AC did not work! But generally we would recommend!
I rented a campervan for the first time in Australia for my two-week road trip. Now after the trip, I am so happy that I chose Travellers Autobarn. Both when picking up and returning the car was in Melboune and I have to say that the customer service was absolutely excellent, thank you Andre and Nico. I got the feeling that they really wanted my trip to be as successful as possible. I got tips on places to stop and free spots for spend the night, as well as extra goods for the car. We went through the use and features of the van together so that I was confident how evething works. On the trip the van worked great even though it already had a lot of kilometers behind. Everything was user friendly design and van was comfortable for sleep. Returning the car was easy and the friendly and relaxed customer service left a smile on my face. All in all the whole experience was perfect, a strong recommendation if you are considering renting a campervan in Melbourne! :)
Andres, Nico & Mike were really helpful! We booked the van last minute and received a lot of support! We had a lovely week with the Van (called Daisy) and would definitely recommend! Cool guys! Always would come back :)
Andre and Nico were beyond fantastic. They ensure that picking up and dropping the vehicle was seamless and they were so friendly. We couldn’t have asked for better people to help us and the camper itself was perfect. Great value for money, worked brilliantly the whole time and was extremely comfortable. This was my second time using Travellers Autobarn but there’ll definitely be a third!
These guys are great. Friendly, relaxed service. Van was in excellent condition. No problems on pick up in Melbourne or drop off in Sydney. Would definitely use again.
BRISBANE
We had an awesome experience with Travellers! Great camper and great people at pickup in Sydney & return in Brisbane. Also a fair pricing for what you get! Can totally recommend!!
We loved using travellers autobarn! The van had everything we needed, and was great for everything (city, hiking etc). It’s also very flexible with one way trips! The pick up and drop off process was super smooth. At the drop off Louis was super helpful with recommendations and was friendly. Would recommend this for further trips!
Great overall service with travellers Autobarn, we took advantage of the higher grade campervan as they had a deal on. Couldn’t recommend them from start to finish and the van upgrade was amazing at the cheaper price. I’m definitely going to be using them for all my campervan needs.
We had such an unforgettable trip from Brisbane to Sydney thanks to Travellers Autobarn. We had the Kuga van and it was perfect. We had 3 people and managed to all fit pretty well in the van with all of our gear inside as well. (Multiple surfboards, bags and food). Would definitely recommend this company for any van rental needs.
Had a wonderful experience with the company and the van provided. Would highly recommend this company for your road trips around Australia! When dropping the van off both Scott and Lewis were super friendly and helpful - couldn’t be more happy with the customer service they provided us.
CAIRNS
A fantastic trip in the Travellers Autobarn van! We hired the van for 28 nights and enjoyed our trip. The customer service was great and helped with any issues that we had during our trip and even offered some support & advice during the cyclones in QLD. Couldn’t recommend this company enough. Thank you :))
We picked Up our Van in Melbourne and everything worked perfectly, thank you Nic! We Had No Problems during our Trip so far. Two days before WE arrived at cairns our sliding door did Not Open again from the inside. So WE decided to Go to the TVA in Cairns and the stuff was so friendly and repaired IT in 40 minutes and answered all of our questions. Thank you very much. Perfect Support!
We had an amazing 6 weeks in the Hi5! It was spacious and everything was as described. We had no issues the whole time and if we needed anything, they were super quick to respond. It was the perfect way to get around and the pick up/ drop off went seamless. I would highly recommend this company as it was the perfect way to see everything up the east coast!
Fantastic service. We rented a van in Brisbane and drove to Cairns. Luke in Brisbane was super helpful and equipped us with everything we needed for a great Roadtrip. John in Cairns was also very friendly and welcomed us back at the end of the journey. 100% would recommend!
3500km 16 nights We rented the Chubby Van for 16 nights to do a roadtrip through the east coast. We started in Sydney and went up to Cairns. The Chubby camper was obviously the budget version but for us it worked out pretty good. We didnt stay at campsites so we didnt plugged the car in to power for using the provided outlets. So energy consumption was fairly limited but charging our phones worked just fine. I reckon if plugged in it works like a charm. We had no problems with the car (yes its a manual & yes it had over 500000km already on it) Petrol consumption was quite high but the prices are fairly low compared to european standards. The provided equipment was enough and we had everything we needed to cook a meal. The manual water pump was not too good. Pumping the water and washing your dishes took very long. The bed was quite comfy, no issues there. Also there was enough storage room. Check- in and Check-out was very fast and efficient. So the service was very good - altough we had no problems with...
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PERTH
Really enjoyed our time in beautiful Western Australia. Loved our Chubby Campervan 😍. West is best! Finn and Wayne were both very nice and helpful at drop-off.
Great customer service start to finish, was served by Wayne both at arrival and when returning the vehicle. He was friendly and informative about travelling WA. There was no catches to the policy, and no upselling. Camper ran smoothly with no concerns. I would highly recommend, great value for money.
We had a great experience with Travellers Autobarn. We drove from Perth to Esperance with no issues - the van was so clean and comfortable for sleeping in too. Thanks so much to Wayne for his great customer service!
Me and my friend Catia picked up our autobarns travellers van from Perth for our 2 week road trip and Luke was great at helping us get to grips with our vans and learning the insides and outs! The van was an amazing thing to road trip in, had all the cutlery and utensils needed to make a big meal after a long day of exploring and driving, the gas stove worked so well and a sink and coolbox also in the back! We had no issues with the car, got given a Bluetooth connector so we were able to listen to music on the long trips and once we returned the veivhle Wayne made the process easy and smooth!
Brilliant service from start to finish. Really worth the money and good, spacious campervan. We did it as a couple and drove up West Coast Australia from Perth to Coral bay and back in 11 days. Can't recommend them enough.
DARWIN
Rented a Kuga, from Sydney to Darwin. First camping experience, vehicle in excellent condition. Clean and equipped with Bluetooth radio, chairs, a table, and a gas cylinder for cooking. Recommended for a trip like this for two people.
After hiring campervans (I always got the Kuga model) with travellers autobarn 5 times within the last couple of months, I want to leave a short review. In general I was very satisfied with the company, with the service, the lovely, yet professional staff and of course also with the vehicles every single time. I always booked on very short notice, sometimes just 3 days before I started my journey and it always worked. Some vans I had were a bit older with high mileage but they were all well kept, in a very good mechanical condition and absolutely reliable. The Kuga I rented in Darwin was still very new, had a slightly more beautiful interior than the others, low mileage and even got fancy extras like built-in Bluetooth and a remote control to lock and unlock the car (which I didn’t miss with the others but it was really nice to have). Also the service in Darwin was great and very helpful - despite it only being one person. Therefore in comparison, all together my rental experience was best in Darwin - although in all the other branches I...
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Fantastic service & a great way to explore and travel Australia! Will definitely be using travellers again!
Highly recommend travellers autobarn. Makes travelling so easy having everything you need !
We had a great time with our Chubby. It has accompanied us faithfully for 8400 km without any problems. We were very happy with the car and the service from Travellers Autobarn and would book with them again anytime :)
