Privacy Policy

This website is owned and operated by Periloo Pty. Ltd. T/as ‘Travellers Auto Barn’ (“Travellers Auto Barn”), its subsidiaries and other related companies (“we”, “us”, and “our”, singularly or collectively as the context requires) recognises the importance of privacy issues. This Privacy Policy tells you how we manage the personal information that we collect, use and disclose and how to contact us if you have any queries. This Privacy Policy does not cover personal information collected or held by us about our employees and is to be read subject to any overriding provisions of law or contract.

We take our responsibility for protecting your data very seriously and we do advise you get to know our practices. If there is anything here you don’t understand, or if you want to ask any questions, please feel free to contact us.

Background
Personal information is information or an opinion, in any form and whether true or not, about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.

There are further special provisions which apply to the collection of some personal information which is known as sensitive information. This includes health information and information about a persons’ race, ethnic origin, political opinions, membership of political, professional or trade associations, religious or philosophical beliefs, sexual preferences and criminal history.

Collection of Personal Information by Us

The kinds of personal information we collect and store will depend on what products and services you request from us. However, it may include (amongst other things):

  • personal information you give us when you make a rental booking or request a product or service from us. This information may include your name, address, telephone numbers, e-mail address, credit card details, bank details, date of birth, passport details, drivers licence details, insurance cards & details, intended travel dates, place of departure, intended destination and whether you are an adult or a child;
  • communications between you and us;
  • transactional information about your use of our products and services; and
  • if you are applying for a position, we will collect information as outlined in the section below titled “Employment Applications”.
  • by our security surveillance cameras
  • by electronic systems such as applications
  • vehicle tracking through global positioning system and telematics to monitor the location, usage and servicing of your vehicle, including your speed, time, fuel consumption, distances travelled, locations visited.

The lawful basis under which we collect and process the personal information above is Legitimate Interests.

For all online transactions involving personal details we use a secure SSL connection (Secure Socket Layer) to protect this information. This encryption technology ensures that your details cannot be viewed or intercepted by third parties during the transfer process, making it even safer than making a booking over the phone.

Despite this, if you do not wish to transfer personal information or credit card details to us online you will not be forced to do so. You can pass these details on to us via the phone.

How your Personal Information will be used

We collect your personal information so that we can use it for our functions and activities, which include, amongst other things:

  • processing your rental bookings and sales orders;
  • being aware of any special travel requirements (health or otherwise) you may have;
  • providing you with confirmation of your booking/order and advising you of any changes to your itinerary;
  • confirming your identity when you check in;
  • processing and considering your employment application (refer to “Employment Application” section below);
  • addressing any feedback or complaints you may have;
  • assisting Customs and Immigration officials;</