Customer Feedback Australia


Sydney


Caleb Spencer
Caleb Spencer
05:50 17 Apr 18
We hired a car in a relocation deal and the customer service was excellent. The car was in fine working order and staff were very helpful. Be warned: speak to staff beforehand about how tolls work in Australia if you’re not sure. Tolls are very confusing/unfair in Australia and you need to avoid admin fees ($75 a pop!).read more
Eduardo Riveros
Eduardo Riveros
20:59 25 Mar 18
A perfect place for a night after a 2 weeks long Travel from Cairns to Sydney. My congratulations to the council and Autobarn vehicle .100% recomended. Ref #50585
Valentina Carrasco
Valentina Carrasco
20:57 25 Mar 18
Very comfortable campervan, we have been traveling for two weeks and I feel like at home. 100% recomendavld. It has everything qhat you need. #50585
William Telford
William Telford
01:14 21 Mar 18
Just picked up a Chubby at Travellers Autobarn, Sydney. Toni-Anne was super helpful and friendly and dealing with loads of other customers too. Went the extra mile to ensure we were set up for our one week trip. Thanks very much!read more
Kyrstie Wade
Kyrstie Wade
01:26 11 Mar 18
We weren't really familiar with the different rental companies in Australia but after contacting a few we decided on Travellers Autobarn. From booking our rental to pick up and drop off, everyone from the team that we encountered were super friendly and professional at the same time. Everything went really smooth and we always felt like we were in good hands.At first we weren't sure about going with a station wagon but in the end we were very happy that we did. With the station wagon we had the flexibility of sleeping where we felt most comfortable with the temperature that day. Sometimes we slept in the station wagon (more than enough room for 2), the tent (that comes included), or a hostel with air conditioning (and not feeling bad about spending the money on that as we weren't spending much per day on the rental anyway). In the end it was the perfect option for us!read more
Tom Burke
Tom Burke
01:23 28 Feb 18
Outstanding service, Truely the Backpackers Dream, wether its a 4WD in Alice Spring's, to site seeing in Sydney in the legendary Hi-Top. Travellers Autobarn is the 5 star option
Mathew Tomaney
Mathew Tomaney
05:54 14 Feb 18
Great vehicle- The Chubby was perfect for two to travel in comfort. Ours was obviously still quite new and clearly just been refitted, so was very easy to drive and enjoy! When a medical emergency cut our trip short, the team at Travellers Autobarn were very helpful and considerate, I really can't fault the service! The only issue I could find was that the electrical hook-up point didnt seem to work - the cable just wouldn't stay snug, meaning the one night we actually bothered with a powered campsite was a bit of a waste. It didn't really impact us anyway as keeping mobiles charged was easy with all the extra USB points in the van ;) If you were going to be charging laptops/camera batteries, I would recommend you give everything a little test-run on pick-up, just to be sure!I'll certainly be using TA again in the future; every other backpacker van we passed on our journey just didn't compare to our suprisingly spacious Chubby :)read more
Melanie Stocker
Melanie Stocker
09:37 14 Dec 17
This was the second time we choose Travellers Autobarn as our rental company in Australia. Last time we booked a Kuga Campervan, but this time we went for the Chubby Camper as we wanted to experience the real vanlife.The guys from TA were very nice and helpful when we checked in at the station in Melbourne. We had a bit of a problem with our credit card (our limit was reached) but they did everything they could to help us solve the problem. Thanks again for your patience we really appreciate it!Driving the van was easy and comfortable with a lot of space in the front cabin. It has a really good built in air condition that guaranteed having always the temperature we needed (heat in the morning, cool in the afternoon).When we compared our van with others we realized that ours was slightly bigger what we really appreciated. We were pleased with the extra room we had. Especially when you are a bit taller you will be very happy with this van for sure. We spent 8 nights in this van and slept every single night so good! Very comfy cushions, pillows and good quality sleeping bags.The equipment of the van (kitchen stuff, sleeping bags, pillows, towels etc.) were in good condition, some of them even brand new. We got everything we needed and were content with the provided equipment. All in all we had a great time and were glad we’ve chosen Travellers Autobarn again.Have a safe trip guys! Enjoy :)read more
Nicole
Nicole
07:54 07 Dec 17
2 weeks ago, when we picked up our van, we met the most lovely lady welcoming us! Thank you so much, Toni-Anne, for everything! :) you are a true gem and we would always book again with Travellers Autobarn!read more
zweidiereisen
zweidiereisen
01:33 26 Nov 17
2 WEEKS ROADTRIP WITH THE KUGA CAMPERVANWe had a great experience with Travellers Autobarn and can highly recommend this rental company. The customer service is excellent and we felt very welcome and well informed by the lovely staff. Our Roadtrip with the Kuga Campervan was amazing, so comfortable and cosy. Everything in the car was in good condition and worked without any problems. Would definitely choose Travellers Autobarn again!read more
Lexi Francke
Lexi Francke
00:08 25 Nov 17
We hired a chubby campervan at travelers autobarn. We got helped by Tony Anne, she was a great help and took the time to help us and did a great job! Thankyou. Would definetly recommend!
Abby Kl
Abby Kl
02:22 17 Nov 17
We have had such a good time in our campervan! The crew at Travellers Autobarn are very helpful, friendly and professional. A special thanks to Toni in Sydney, despite checking in people for about four or five different vehicles she was attentive to everybody, including providing cold fresh coconuts while we waited.To new customers: do bare in mind it takes quite a while to process the paperwork, check the vehicle over and do all the other bits. This is normal for renting a vehicle, be patient.read more
Eleanor Paterson
Eleanor Paterson
01:05 10 Nov 17
Toni-Anne has great customer service and made the whole pick up experience very easy, answered all our questions and had all the information. The vehicle we received was great, didn’t have a problem with it for the 6 weeks we hired it, did have to change a tyer, but overall great value for money. The company sorted out a new tyer for us right away, which we picked up the next day and only took an hour!read more
bach adba
bach adba
04:09 02 Sep 17
I have had the best experience with Travelers Autobarn.The vehicle was very clean and it had everything I needed for three weeks trip. It is well designed with everything you need on the road. Water tanks are enough for three days use. easy to fill up fresh water and depose of the Gray water with all the connections inside the storage are. It had enough storage for all my bags. the LPG gas bottle was enough for me the whole trip and can be filled in any petrol station and it had the generic connection. battery had enough charge to last. I was freedom camping most of the time and I didn't need to go to campsite. It has a 2xUSB charging ports to charging while you camping. It has electricity points if you connected the Van to powered site.The van have enough space to stand up comfortably with no issues(I am 6.2).Mechanically the van was great. I drove almost 4000km with not a single issues.The staff member both on pickup and drop off were very professional and helpful. On pick up they recommended some places to go which was great. Joseph was great and explained everything about the vehicle and gave me enough tips for driving in NZ. I had to call the centre twice in my trip. The staff answered and helped me in every way I needed. When dropping the van off staff were very welcoming and made the transaction very fast and easy.I highly recommend this company staff members are very professional and makes you feel like family. The vehicle is fully equipped with everything you need, and it was in great mechanical conditions.Thank you Joseph, Mike, and everyone else I dealt with. Great experience in every aspect of Itread more
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Melbourne


Ross Wilson
Ross Wilson
03:30 11 Dec 17
Great experience renting from these guys, van was spot on (easily best value for money we've found) and the staff were excellent and massively helpful both when we picked up and dropped it back again. Would definitely recommend.read more
Trudy Gallagher
Trudy Gallagher
21:20 12 Nov 17
Van (an older chubby model) was in great condition and really good value. Staff at the Melbourne office are really friendly and helpful, especially the bloke with the beard. Will definitely use them again :)read more
Pironti Marina
Pironti Marina
08:47 12 Nov 17
Great experience with them, the campervan was a great condition. To small for three people (2 adults and 1 kid). We take one big next time.Thank you
Onelife Travelling
Onelife Travelling
10:02 08 Nov 17
We were attended at the pick up by a very helpful lady that showed us our new Chubby van and carefully explained everything we needed to know about it. We were glad our model was one of the new ones they have, very very comfortable!Had an amazing 2 weeks road trip with this van. It features everything you need for cooking, bed sheets, water and power, and never had a problem with it. Sad to drop it off eventually. Thanks TAB , well done!read more
Lena T
Lena T
02:55 01 Jun 17
We have hired a Ford station wagon for our one month East Coast trip and drove 5,000 km without any issues at all! The car was in good condition, clean and equipped with all necessities, like portable stove, chairs, table, tent. We were even given the foam mats when we said we had nothing to put under our sleeping bags (linen and covers are not provided). At the end of our trip in Melbourne, we had teary eyes when we had to give it back, since this car became our transport, shelter and home for the past 30 days and we were sad to let it go. The guy at the drop-off point was very friendly and did everything quick. We checked the car together and there were no issues with inspection. I think that Travellers Autobarn offers good value for money and I am really happy we went with them, as it made our trip in Australia a great experience we will never forget.read more
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Brisbane


zweidiereisen
zweidiereisen
01:34 26 Nov 17
2 WEEKS ROADTRIP WITH THE KUGA CAMPERVANWe had a great experience with Travellers Autobarn and can highly recommend this rental company. The customer service is excellent and we felt very welcome and well informed by the lovely staff. Our Roadtrip with the Kuga Campervan was amazing, so comfortable and cosy. Everything in the car was in good condition and worked without any problems. Would definitely choose Travellers Autobarn again!read more
Onelife Travelling
Onelife Travelling
09:52 08 Nov 17
We got to Brisbane after 2 weeks on the road with one of their Chubby vans, extremely comfortable and spacious. We drove almost 3500kms and never ever had an issue. Our model was quite new, clean and fully furnished with all the cooking utensils and blankets we needed. The guy at the reception gave us a warm welcome and checked everything was alright with the vehicle. Thank you Travellers Autobarn team for this great trip!read more
Julia Hammann
Julia Hammann
05:25 11 Sep 17
I had the funniest end of my journey with Sam. He provided me with an awesome exceptional customer experience and even let me print my boarding pass for the flight. He just came back from a long trip from Europe as well and we cheerfully shared our travelling highlights. I can totally recommend that branch!read more
Sherry Lu
Sherry Lu
12:49 31 Aug 17
We rented a station wagon for 59 days. We picked up in Brisbane, returned in Melbourne and covered some 13000km in between. We had done research before the trip and decided to go with TAB because of the value, and the option of a station wagon. It's also great that they offer unlimited kilometers with their rentals. The living equipment (tent, tables, chairs, kitchen stuff etc) were in good condition, and allowed us the option of camping in the tent or sleeping inside the car (we did both, depending on the weather). The staff at both Brisbane/Melbourne branches were very friendly and efficient; both the pick up/drop off process were quick and painless. It definitely helps to have all your information ready beforehand (drivers license, credit card for bond, knowing what insurance you're choosing etc.). The staff at pick up went through some important notes (tolls, what to do in an accident, camping discounts), so it is beneficial to pay attention. Definitely download the Travellers Autobarn app, since that contains good camping information as well. When we had a car issue, the Customer Care team was again helpful and quick to respond to our questions over the phone and email. Overall, we had a great experience and would recommend TAB to other travellers. We would also rent with them again!read more
sarah lally
sarah lally
06:45 22 Aug 17
We had a great experience with Travellers Autobarn when we hired a campervan for Splendour. The customer service was outstanding at the depot both when we picked up and returned the vehicle. The guys were great at the Brisbane depot. I think we were served by John who made sure we had everything we needed.read more
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Cairns


Elena Giesen
Elena Giesen
05:23 14 Oct 17
Very friendly staff and a good service! Highly recommendable!
Leif Terstegen
Leif Terstegen
05:20 14 Oct 17
I had an appointment with Steffan this day, he was absolutely kind, just in time and answered all my questions! Any time again
Andre Burri
Andre Burri
01:44 14 Oct 17
We were visiting several Campervan Rentals in Cairns but did not found a great deal. Than we went to Travellers autobarn. They were by way the friendliest and most professional compared to the others. We were advised very carefully, every questen had been answered and moreover they gave us very good hints for our journey. We ended up with a great deal: a very big campervan for a very cheap price. We are so happy and look Forward to our adventure! We think Travellers autobarn is the best Car & Campervan in town! You should defenitely pay them a visit!read more
Laura Saija
Laura Saija
08:13 29 Jul 17
Had a great time with Travellers Autobarn chubby van for 5 days. Drove from Cairns to Brisbane. Cheers Laura
Stephanie Jones
Stephanie Jones
03:00 02 Jul 17
Convenient location in Cairns for pick up. The staff were fantastic. Super organised and the early check in provides a quick and easy collection.The detailed travel packs and the app is really helpful.Would definitely recommend the company and it's services to anyone looking to rent a campervan.read more
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Perth


peter verhoeven
peter verhoeven
02:39 07 Nov 17
The bond for 14 days does nog work in this way you arranged it. It cost us a lot of effort to get it back after 4 weeks.
Annemarie Knaup
Annemarie Knaup
08:15 07 Sep 17
Travellers Autobarn- a good choice to get around- good value for money.The Pickup in Perth was unfortunately delayed due to some technical issues but the staff was so kind to move the drop-off to a later time. There is also a really nice sandwich restaurant. Go there for a snack before you hit the raod.Being able to pre-check in via an online form was very convenient and speed up the check in process.The way of taking notes of the already dented or scratched parts of the Camper was excellent. The introduction video was also helpful and easy - you get what you expect.The extra information given and the road map was a nice bonus and it was easy to look up things while making your way to the next stop. You can also get a 10% Discount at certain campgrounds which was pretty cool.Being on the road for 15 days without any incident or issues in general was just awesome. Even the big Hi5 Camper automatic was super easy to drive, even for my mate who had never driven a larger car before.However remember not to drive from dusk till dawn. While crossing the Nullarbor we saw heaps of dead Kangaroos. It’s much safer during the day :) and you can see the alive ones better. As well as Emus, Alpacas and what not, walking along the raod.Make sure you’ll find at least one campground where there is no light anywhere near and no bigger city close by. You’ll be able to see the milky way if you look up ;) Traveling during the Australian winter is actually not too bad. Campgrounds are cheaper, no mosquitos, it’s not busy at the sights, yaay. and not too hot in the van. I’d take my own sleeping bag next time though, the ones from the Van were too cold for me. Quick Tip- if you travel during winter, make sure you get the heater. It’s small but does a good job- totally worth it.Sleeping up is not ideal for claustrophobic people as there is not much space between you and the ceiling. It’s doable though and even sleeping up there with two people is manageable. The car has a great way of circulating the air as there was never thick air even in the morning and no wet windows from breathing as one might think.There is also not much space to store luggage so make sure you bring soft bags to squeeze them under the back seats. You also don’t need that much as they supply sleeping bags, towels, pillows, cutlery, pots, cups, kettle and plates. The van also had an AUX cord which was amazing and ee could play our music.I’ve heard that sitting in the back is not that comfortable. Just use pillows to make it more comfortable. The seats in the front are quite comfy and there is space for your coffee, phone, maps, etc.The best thing about the Van is probably that you can stop anywhere, turn on the gas and cook for yourself a little something while enjoying awesome views. You can also transform it in a two bedroom in approx. 10 minutes. It’s super easy.After 15 Days driving and sleeping in the Van I can say that it was a nice experience and it’s a reliable car. It definitely can be a home for a certain amount of time. Also driving up and down the mountains on small roads went super smooth, you might not think so but it works.The Drop-off in Sydney went smooth and quick, with a little survey at the end. I'd do it again :) Cheersread more
Ollie Holder
Ollie Holder
13:01 21 Aug 17
I rented the KUGA camper for 25 days on an epic road trip from Perth to Darwin. The trip started off poorly as I had missed the small print when using a family member's credit card for the bond. Whilst this was entirely my fault, the lady at the desk did state that this information was often missed by customers and that Travellers Autobarn were in the process of making it more clearer to speed up the vehicle pick up procedure.Once we had sorted everything out, we were on our way and the vehicle ran like a beauty. We had three people in the front and didn't at all feel claustrophobic. The gas tank lasted the full 25 days (which we refilled at the end of our trip for $7.99 to ensure we didn't have to pay the $50 fee) and the fridge kept running the entire time for all the cheese and wine we had (camping with style).The beds were comfy though you may have some trouble getting up to the top one if you are 6ft+! The ventilation of the vehicle we superb, although we did not start using the air con until we had crossed into Northern Territory.Travellers Autobarn is a great rental company and I strongly recommend going with them for any road trip you may have planned! My top tips from my experience would be:- Ensure you have ID for the card owner if you are using someone else's credit card for the initial bond- Take out windshield protection; far too many road trains kick up stones that chip away at the glass- Travel with two others; it's more efficient and more enjoyable, just make sure one of them is tiny or has a tent- Drive no faster than 80kmph as these heavy vehicles only get 400km to the tank- Drive slow at night - kangaroos and cattle can do serious damage to your vehicle and more importantly, your health!Thanks again to Travellers Autobarn and Amy, you guys are awesome!read more
Victoria Macdonald
Victoria Macdonald
02:05 22 Apr 17
We had a really positive experience with Autobarn. They were recommended to us by a fellow traveller and we not only received a quote very promptly when we emailed but also some itinerary ideas from them which was super helpful. Even though the van had done a lot of mileage we did not have any issues with the van through our entire trip, phew! Overall had a fantastic 2.5 weeks travelling around in the camper, memories we will never forget of Western Australia. Thanks Autobarn!read more
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Darwin


Caro S.
Caro S.
03:06 12 Dec 17
We weren't sure if we really wanted to buy a car but Zoe and Rupert showed us the advantages of driving your own car in Australia and now after 3 months we're happy we made this decision! On our journey from Darwin to Adelaide, Melbourne and finally Cairns we never had any issues with the car and felt very secure through our 24h-road assistance. The staff of Darwin put brand new tires on our car and we never had any difficulties on the road. Furthermore, they equipped the car with camping gear for three people even though it's usually only camping gear for two people. We highly recommend Travellers Autobarn for anyone who wants to have a safe trip with a car in very good conditions and a reliable company.read more
Jasmin Burn
Jasmin Burn
05:37 10 Nov 17
Experience with Travelers Autobarn was amazing. Right from pick up in darwin to drop off in Perth, we had a completely professional service. Had one minor issue on the road with the vehicle and it was sorted right away, just had to go to the nearest mechanic with an account with Travelers Autobarn to get it sorted and then was back on the road again a few hours later. The van was a bit old but we'd expected that, for the money we paid. Even in saying that, the vans are kept in top condition for their age. Everything we needed was included and couldn't complain. Definitely recommend!read more
Melanie Stocker
Melanie Stocker
05:43 05 Sep 17
We have rent a Kuga Campervan in Darwin for 9 days in total. We did a roadtrip through Kakadu NP and Litchfield NP and had the best time!But first things first: Everything went really smooth and fast on our pick up day. They staff from Travellers Autobarn explained it well and told us everything we needed to know about the car and the equipment. The size of Kuga Campervan was perfect for us (young couple). We are traveling since 8 months and the best sleep so far we had in this van, no joking! Normally we just kept the bed there during the day as it’s pretty easy to reach the boxes underneath (lots of storage room!). But the table is built in less than 5 minutes, so it wouldn’t be a big effort. They provide all the kitchen stuff you need. There are different sizes of pans, a kettle, several plates, cups and mugs, etc. Everything was in great condition and as good as new. The fridge was big enough and held our food fresh and cool. The water tank lasts three days. Our tip: Fill the tank whenever you are able to so you never have to worry about running out of water!On our Drop-off day it was very easy and uncomplicated. Great end of a great trip. We’d totally recommend renting a campervan from Travellers Autobarn!read more
Ollie Holder
Ollie Holder
13:01 21 Aug 17
I rented the KUGA camper for 25 days on an epic road trip from Perth to Darwin. The trip started off poorly as I had missed the small print when using a family member's credit card for the bond. Whilst this was entirely my fault, the lady at the desk did state that this information was often missed by customers and that Travellers Autobarn were in the process of making it more clearer to speed up the vehicle pick up procedure.Once we had sorted everything out, we were on our way and the vehicle ran like a beauty. We had three people in the front and didn't at all feel claustrophobic. The gas tank lasted the full 25 days (which we refilled at the end of our trip for $7.99 to ensure we didn't have to pay the $50 fee) and the fridge kept running the entire time for all the cheese and wine we had (camping with style).The beds were comfy though you may have some trouble getting up to the top one if you are 6ft+! The ventilation of the vehicle we superb, although we did not start using the air con until we had crossed into Northern Territory.Travellers Autobarn is a great rental company and I strongly recommend going with them for any road trip you may have planned! My top tips from my experience would be:- Ensure you have ID for the card owner if you are using someone else's credit card for the initial bond- Take out windshield protection; far too many road trains kick up stones that chip away at the glass- Travel with two others; it's more efficient and more enjoyable, just make sure one of them is tiny or has a tent- Drive no faster than 80kmph as these heavy vehicles only get 400km to the tank- Drive slow at night - kangaroos and cattle can do serious damage to your vehicle and more importantly, your health!Thanks again to Travellers Autobarn and Amy, you guys are awesome!read more
Nicole Zink
Nicole Zink
11:43 29 Aug 16
Had a great time with our Chubby camper travelling to the red centre. Even for an aussie this has been a trip of a lifetime and the team at Travellers Autobarn in Darwin just made the whole process of getting on the road super easy. We even got a few solid tips for our travels. I'd recommend these guys to anyone travelling by road across Australia. The vehicle was clean, the team seemed to be reliable and every part from booking, pick up and drop off was easy. Thanks guys!read more
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Facebook Reviews Australia & New Zealand


Travellers Autobarn
4.1
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Alexandra Remmlinger
Alexandra Remmlinger
2018-04-04T17:58:05+0000
We have rented a kuga in New Zealand and we had a awesome time with a perfect car and a great customer service after a flat tire. We would hire with Travellers autobarn definitely again
Josh Edwards
Josh Edwards
2018-03-20T01:17:58+0000
I wrote this same review on Trip Advisor but I'm sticking it here as well because it may help one or two of you out!Me and two friends rented a Toyota Hiace (the Kuga three-berth option) from Travellers Autobarn and drove down the East Coast of Australia from Cairns all the way to Sydney over the course of five weeks.Sure, you could do the East Coast via hostels and busses, but that doesn't offer the freedom you get with a campervan. It's also going to cost more, in my own personal experience! Doing it this way with a campervan, you can drive where you want, when you want. You do the trip on your own terms. Living on the road is a special, unique experience and I can't recommend it enough! Nothing beats waking up in the morning to the sound of a rainforest or rolling the door open and stepping down onto the beach, the memories you make by taking the wrong turn, getting caught in a thunderstorm, the playlists you sing along to. I could go on and on. Go do it and tell me you didn't have a good time.This was honestly one of the best trips I've done to date and a huge factor in that is how great Travellers Autobarn were. From pick-up to vehicle return they were awesome. Pick-up was easy, smooth and straight forward. The van was spotless and had all the necessary equipment (cutlery, tupperware, saucepans, camping table and chairs) etc as well as more than enough storage for three of us. Everything was easy to use and set up - whether it was cooking in the kitchen, constructing the indoor table or prepping the beds for the evening (pretty comfy!). With the fridge and storage we had all our food with us, no problems. Time for lunch? Just pull over in a rest stop in some beautiful national park and make yourself a sandwich. The van itself was also great fun to drive, very easy as it's an automatic. Everything checked out and it meant that we could really enjoy our trip because there was no stress or worries about the van. Even if we had happened to break down or had an issue, they offer 24/7 roadside assistance. When it came to handing the vehicle back, within five minutes of our arrival at the Sydney depot we were ready to head into the city. Like the pick-up there was ho hassle, no hidden fees. Just super easy.I think that's important because it can sometimes be a bit difficult when choosing which company to rent a vehicle from. We've all heard the nightmare stories of dodgy dealers and getting ripped off. The reason we went with Travellers Autobarn is because of the previous reviews we read on here and I'm happy to say that they lived up to our expectations. As far as price, quality and peace of mind goes I think Travellers Autobarn is a winner. I'll be renting with them again when I arrive in New Zealand.read more
Kyrstie Wade
Kyrstie Wade
2018-03-11T01:23:12+0000
What a wonderful 2-week trip in a station wagon rented from Travellers Autobarn. Everyone from the team that we encountered were super friendly and professional at the same time. Everything went really smooth and we always felt like we were in good hands.read more
Greta Beutgen
Greta Beutgen
2018-03-03T23:16:58+0000
We spent 3 weeks driving down the coast from Brisbane to Melbourne and had the best time ever. The Kuga camper van was spacious enough for three girls and all their luggage and fully equipped with everything you could possibly need on the road (pillows, sleeping bags, cutlery, pots, pans...). A big bonus was the travellers autobarn app, which helped us finding free places to sleep almost every night, as well as the perfect customer service. Every time we had some big or small issues (broken tire, didn't know how to use the gas etc.) they tried their best to help us out. I can only recommend travellers autobarn for everyone dreaming of the an awesome roadtrip and who might be travelling on a budget.read more
Thanh Luu
Thanh Luu
2018-02-26T15:10:12+0000
I've always wanted to do a big trip up beautiful coast of Austalia and I won't lie friends thought I was either very brave or very naive to do it on my own with two kids. TAB were great from the start, they gave me lots of tips about where was the best place to stop with the kids. The journey from Brisbane to Cairns was totally awesome and completed without a single glitch. We had a Hitop campervan which was perfect size for the three of us. Budget was the key factor and I would say that TAB have come up trumps for that! So would defo recommend them to anyone, epsecially parents wanting to do this kind of trip with kids. Ps make sure you pack a iPad or Nintendo DS for the long journeys...they are life savers! :)read more
Tina Weberbauer
Tina Weberbauer
2018-02-01T09:21:18+0000
Nach anfänglichen Schwierigkeiten hat die Firma sich sehr bemüht uns als Kunden doch noch glücklich zu machen. :)
Jonas Togo Rasmussen
Jonas Togo Rasmussen
2018-01-12T06:43:44+0000
We've been traveling for almost 4 weeks up alongside the eastcoast. Travellers autobarn has been an amazing host for the van we booked. Everything was working & we couldn't complain about the price. Lots of sleeping area & a great kitchen. Thank you for the ride!read more
Dietmar König
Dietmar König
2018-01-05T07:27:18+0000
A Little Problem on the car and a great Service from travellers autobarn. I am happy to select this Company for the roadtrip in australia of my daugther. thanks to Geoff, great work.
Lotte Eschbach
Lotte Eschbach
2017-12-18T08:53:30+0000
We rented a Kuga campervan from Travellers Autobarn for 5 weeks and drove from Cairns to Melbourne, it was an amazing trip! The camper van was great and very comfortable. The kitchen had a sink, a microwave and a small fridge. The water tank is around 35 liters and usually lasted us at least 3 days. Large bed and good curtains (very little light comes in!). We never had any issues with the car, it was well-maintained and clean. The staff from Travellers Autobarn is amazing! When we picked up our van the lady helping us gave us great advice about where to go and places to see. Drop-off was quick and effortless as well. Altogether I highly recommend Travellers Autobarn and I'll definitely rent a car from them again for a next Aussie road trip :-)read more
Louise Wilkinson
Louise Wilkinson
2017-12-05T04:42:06+0000
We hired the station wagon for our trip of the great ocean road. Brilliant customer service. The car was well equipped bit battered and bruised but brilliant. The staff were so helpful and nothing was too much trouble I would highly recommend. �read more
Aimée Louise
Aimée Louise
2017-12-04T10:31:06+0000
We rented a high top through Autobarn for our Australian travels from Cairns to Brisbane and loved it! We arrived just after 10am to pick up our camper and was told that it would be ready in half an hour or so as it was still getting cleaned. Although we never complained, as a kind gesture they told us to go and get some breakfast/lunch and they would reimburse our money up to the value of $50! They also threw in a free camp table for us which I thought was great customer service! The staff were great, really informative and told us all the best places to go as well as answering any questions we had. The camper was spacious, microwave, fridge and full cooking equipment and utensils provided. We bought a connection lead so we could play our music which was around $2. Really comfy bed and front seating area. All in all a great experience and would definitely recommend!read more
Sam  Ye
Sam Ye
2017-12-03T08:55:31+0000
这次Campvan旅行是我来新西兰8年以来第一次尝试,非常幸运能如此愉快的和Traveller Autobarn合作。非常快速的租到了车,所有的服务都是非常热情和耐心。第一次走入车辆给我的感觉就是干净,没有任何异味。车体配置也是非常齐全,大到车载冰箱,微波炉,小到饭碗,茶杯,垃圾袋,真的是一应俱全。真个旅程都充满了快乐,这样的旅行绝对值得一试!不多说,绝对的满星好评!希望Traveller Autobarn越做越好,生意兴隆!read more
Marie-Christine Tremblay
Marie-Christine Tremblay
2017-11-26T20:41:08+0000
Great customer service! Really enjoyed the Camper Van we rent from Sydney to Brisbane. All dishes and amenities were furnish and super clean ! It has been an Epic Road trip ! I would recommend their service to anyone !read more
Lisa Kraft
Lisa Kraft
2017-11-26T01:35:29+0000
2 WEEKS ROADTRIP WITH THE KUGA CAMPERVANWe had a great experience with Travellers Autobarn and can highly recommend this rental company. The customer service is excellent and we felt very welcome and well informed by the lovely staff. Our Roadtrip with the Kuga Campervan was amazing, so comfortable and cosy. Everything in the car was in good condition and worked without any problems. Would definitely choose Travellers Autobarn again!read more
Ulla Byrgiel Madsen
Ulla Byrgiel Madsen
2017-11-21T07:13:07+0000
Hentede bilen en Kuga Campervan Automatik tirsdag d. 31/10 i Auckland, New Zeeland. Blev taget rigtig godt imod. Fik fortalt og vist alt relevant om bilen + udstyr. Flinke medarbejdere på stedet.Har kørt rundt først på Nordøen, senere på Sydøen. Ingen problemer med bilen. Lidt sløv i optrækket når vi kørte i bjergene, der skulle arbejdes lidt med gearene. Afleverede bilen lørdag d. 18/11 i Christchurch kl. 10.00. Kontoret lukkede kl. 12.00 alt for tidligt. Vi skulle først flyve hjem kl.19.00. Men ligeledes rigtig godt taget imod på kontoret. Efter aflevering blev vi kørt til lufthavnen af en medarbejder. Fin service.Eneste anke at kontoret lukker så tidligt lørdag.read more
Jess Nado
Jess Nado
2017-11-11T08:30:15+0000
No better way to travel Australia than on wheels and Travellers Autobarn makes it so easy! Our 3 berth was perfect, comfy and super clean. Already thinking of my next trip with one of their vehicles and keeping an eye on their amazing relocation deals!!!read more
Maicol Tedeschi
Maicol Tedeschi
2017-11-08T10:11:32+0000
Excellent service starting from the first emails to the pick up and drop off at the brenches. The team is very helpful and professional!Had a great 2 weeks roadtrip with one of their new Chubby vans, which we were extremely glad to have, very spacious and comfy! Never run into a single problem in more than 3000kms. The van had water, power and all the cooking utensils and bed sheets we needed, and plenty of space for our luggage. They even gave us camping chairs! (thank you for that!!!) We will recommend TAB to everybody that wants to enjoy Australia on the road with the comfort of their vehicles. Great service and quality for money. Thanks guys, well done!read more
Kjel Keast
Kjel Keast
2017-11-01T12:02:04+0000
5 stars for their customer service over the phone! After issues with our own personal van, we needed a vehicle fast so we could get back on the road. We were told that, while you can't rent something within two days online, you can however do this over the phone. Although the cookware would usually be included, they were understanding in our situation that we already had our own cooking gear etc from our van (that we were scrapping so wanted our gear for our travels) and managed to waiver the fee and remove the equipment. We also got second driver added for free which was a massive help due to our financial situation. We picked up our station wagon the next day. It wasn't completely full with petrol as described but by his point we just wanted to get going. The wagon was in a good condition and was ready for our travels. On returning to our van (we went back to pick up what bits we could) we tried to put our own mattress in the back of the wagon only for it to not fully fit and end up being unusable. This was after we were told twice that a standard double mattress should fit fine. Important to mention for anyone interested that the wagon does usually come with a tent and gear but not a mattress if you were to choose to stay in the wagon. After a stressful and emotional personal week with our own van mucking up for what felt like the hundredth time, this was the cherry on top. Unfortunately for the guy on the end of the phone, I regretfully made it seem more like a personal attack on the poor fella. Despite my manner over the phone however, he remained professional and showed he wanted to help us come to a solution for which I am grateful. Another phone call later and I was pleading to see if there was a way I could get refunded and take back the wagon, although I knew this was extremely unlikely as it's not something they'd usually do. I was told I'd hear back from the manager and when he called back, I was greeted with, to us, what was a better offer than we could've hoped for. We could rent one of their cheaper vans (instead of the station wagon) for the same dates and location, for the same price as we'd paid for the wagon (usually around $30 extra a day). If we chose not to, we could have a refund minus a week of original hire (around $350-400), although that was not an option. This is by no means standard practise but showed that they're willing to go above and beyond to make sure you enjoy your adventure as much as possible should any issues arrive. We swap the vehicles over tomorrow and we can't wait. Thank you!read more
Tamar Shabi
Tamar Shabi
2017-10-15T03:57:13+0000
we came in the other day and Stephen was the best! we had many questions and he was so patient and helpful! if we will get a car it would defiantly be from him!
Lottie Bakker
Lottie Bakker
2017-08-18T18:04:15+0000
Went on an amazing trip from Perth to Sydney. We even got extra days for free, because of the waiting at the office. Had a blast!
Josiane Grawunder
Josiane Grawunder
2017-08-16T15:26:46+0000
We went on an amazing roadtrip from Cairns to Sydney and had the best time in our Budgie! We can definitely recommend Travellers Autobarn to anyone who is looking for a campervan at a reasonable price. The customer service was great - questions were quickly answered and we always felt like the staff was actually interested in making our trip as great as possible and not only in 'making money'. Thanks to the team! Would definitely book again :)read more
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